Automatic recordings - automatically turns off

Issue #300 resolved
Former user created an issue

I have the Huawei P8.I turn on automatic recordings, and I see an ACR icon in my upper lefy corner of the screen. A few minutes later it has turned off when I swap between apps and programs on my phone, and as soon as it switches to sleep mode. It means that I have manually turn the ACR recorder on, every time I wake my phone up. If I get an incoming while the phone is in sleep mode, the call is not recorded. I bought the premium version. What do I do?

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