No sound in a recording which previously played just fine

Issue #3121 new
Ashraya Ravikumar created an issue

I had made a recording of a very important whatsapp call. Immediately after the call was completed, I played it on the app and it played just fine. Then I uploaded the file to my google drive. A few days later, I tried to play it again on the app, downloaded from google drive and tried to play it on other apps, but there is NO SOUND! It was a 37 minute recording and the file size is 3.6MB. So the data is there, but it has somehow got muted! Please let me a know a solution for this as it is an extremely important call, and I just cannot lose the recording.

I have Android 10 in OnePlus 5T

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