not recording every call

Issue #319 resolved
Former user created an issue

After updating to the latest version of ACR , It is not able to record all phone calls. Few calls have been left without recording.

My device is Karbonn Titanium S5. using Android Jelly bean 4.1.2 os.

Comments (4)

  1. copluk repo owner

    Some phones may not support call recording. Remove other call recording apps, disable noise cancellation features of your phone,reboot your phone and re-install ACR, set recording delay to 5 seconds and try again. Also please try all recording formats.

    If nothing works, set Audio Source to MIC in ACR settings and use call recording with speaker

  2. BHAGWAT SAWARKAR

    Hello Copluk,

    I use only ACR (NLL) recording software so no question about uninstalling other recording software. I rebooted and than re-install acr and again than rebooted my device. I set recording delay (both incomeing and outgoing) to 3sec. I set recording formats amr from 3gp (default). After setting audio souce to mic its giving one side recording only. (i.e. my voice only) So I set it to default i.e. VOICE_CALL. And at last I again rebooted my device.

    Now its recording promplely without any error.

    Thanks for your kind support.

    Bhagwat Sawarkar City Nagpur. State Maharashtra. Country India

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