Call recorder icon stuck on the screen

Issue #336 resolved
Ohad Biali created an issue


Before I bought the pro version I told you that my friend told me that the call recorder icon stuck on the screen after the call is ended. You wrote me that you didn't know about it and this is not need to happen.

I bought the pro version 2 month ago and it works great ! Lately, this problem happen me too. I hang-up the call and the call recorder icon stuck on my screen for long time.

I attach 2 photos that you can see that the last call was at 14:38 and the icon stay stuck on the screen at 14:43 (5 minutes after that I hang-up the call). I check it again and it's stay stuck for long long time (something like 2-3 hours).

My device: LG G3 (D855). Android: 5.0. ACR version: 14.8. Thank you ! Ohad.

Comments (18)

  1. copluk repo owner

    ACR works perfectly on your phone. Please remove ACR reboot your phone and re-install ACR.

    İt could also be your Bluetooth headset not telling ACR that conversation has ended

  2. copluk repo owner

    I'm afraid this is out of our control. Recording over Bluetooth depends in the phone and firmware as well as Bluetooth headset. All other call recording apps will be same too.

    There is nothing can be done if phone doesn't support call recording over Bluetooth.

  3. Ohad Biali reporter

    Sorry, I don't understood you at your first reply. I never used ACR to record call over BT. I thought that you mean that every call that I used BT, the BT not telling ACR that the convesation had ended, because in every call the ACR's button shows up.

  4. copluk repo owner

    Conversation got lost. Let's start again. Has recording button being stuck gone away after reboot?

  5. Ohad Biali reporter

    I don't know if it is BT issue. The button of ACR has stay stuck on my screen after the call has ended.

    I think that this is happen after I connect to BT, But this button stay stuck even if I disconnect from BT.

    I check it in my device LG G3 and in my girlfriend device LG G2 - this happen for two of us.

  6. copluk repo owner

    If button is stuck it wouldn't go away until next call, try this. Make a call with Bluetooth headset on, let it stuck, disconnect Bluetooth headset, reboot your phone and make a call, see if it will stuck again

  7. Ohad Biali reporter

    After reboot the button is gone. After few calls over BT it's stuck again. I tried it in 2 different phones (LG G2 & LG G3), this happen in both.

    Thank you. Ohad.

  8. Ohad Biali reporter

    Yes. I have to say that the problem appear especially when I using BT, But it's happen sometimes even when I not using BT in both phones!

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