Call recording support on Samsung Galaxy S5

[copluk]

There are conflicting reports about call recording support on S5. So far I have people complaining about ACR is not working and I have people praising that ACR is working on S5.

I am trying to find out which variants of S5 support call recording. Known variants of S5 are:

SM-G900F (International Qualcomm)

SM-G900H (International Exynos)

SM-G900M (Middle and South America)

SM-G900R4 (US Cellular)

SM-G900T (T-Mobile US)

SM-G900P (Sprint)

SM-G900T1 (Metro PCS)

SM-G900W8 (Canada)

Could you please post screenshot of your S5's about section and report if ACR works on yours? Please post what error you get if it doesn't

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Update 01/05/2014

From user reports we have gathered, it seems recording over Bluetooth is broken on S5 and creates a buzzing sound just like on Note 3 issue but only with Bluetooth

[copluk]

First report is from @Siversson and he says it doesn't work on his

His one seems to be SM-G900F (International Qualcomm)

[copluk]

@jerome_guy @ https://bitbucket.org/copluk/acr/issue/69/galaxy-s5 said "I've got a SM-G900F and it's working perfectly. - make sure you store the records on the internal memory (/sdcard) - make sure the source is set to "voice call" - I record using the FLAC codec

Try... should run perfectly ;)"

[Jerome GUY]

Working perfectly on SM-G900F (using FLAC and using the internal memory as folder to store the records... haven't changed anything else)

[copluk]

Thanks! Both are identical, so, ACR should work on @Siversson 's phone too

[Siversson]

Don't work when i use bluetooth. It work on my galaxy s4

[Jerome GUY]

I haven't tried with the bluetooth... will try in my car today

[copluk]

Currently Android doesn't support 2 way call recording over Bluetooth. No call recording app will be able to record 2 way over Bluetooth

[Siversson]

It work on my Galaxy s4 hmm strange

[JOhn Mccarthy]

uu

[JOhn Mccarthy]

I have tried 5 apps and i did have it working on my S4 using CALL RECORDER then I ungraded to the S5 and it crapped out. I tried 5 different apps and all only record one way - my voice. I've changed this and changed that done everything and can't get it to work via Blue tooth (Plantronics) and its a real pain. Can anyone tell me the settings to use on an APP with an S5 using blue tooth and I'll try that. I'm at my wits end on this and wasting a pile of time.

[copluk]

No app would record properly with bluetooth due to limitations of Android

[JOhn Mccarthy]

I'm so annoyed about this...

Do you know anyway around this I like to record all our phone calls. It does not work on the S3 or the S5 but my S4 worked fine using 'Call Recorder'. Do you know any way around this? Using another type of microphone maybe??? Any help would be appreciated. Please email me [e-mail] Android have a lot to answer for as this is a major cock up.

[copluk]

Acr should work perfectly on s5 . what is the the issue

[FlyMeHigh]

I can only hear my voice.what is ACR? If its the name of an app what settings should i use? There's a few settings to use and im not sure how to set up

[copluk]

Please remove any other call recording app and set recording delay to 5-8 seconds

[FlyMeHigh]

Removed all other apps. Tried delay and tried bluetooth option in the settings. Still no go. Also tried voice setting and mic setting. Still no go

[FlyMeHigh]

Ive got the app the to work with blue tooth but when the audio is on Voice it only records a buzzing sound When i switch it ti Mic it records my voice only? Ive made changes that yv sudgested too.

[copluk]

Bluetooth will not work. Please read other Comments on this article and my update. But as others state call recording works on s5 assuming. There are no other call recording apps installed and bluetooth not used

[FlyMeHigh]

Do you know ANY app that can record using blue tooth? Also do you think Sumsung will fix this problem?

Last question does a hard wired set of head phones work????

[FlyMeHigh]

YES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I can confirm I got it going using Blue Tooth on an S4. Its the S5 that's the problem!

[Siversson]

It works with s4 but not with s5 I have said before it's not Android that has Restrictions. it must be otherwise malfunctioning for it worked fine with s4

[copluk]

I'm afraid it is. If you thing it is ACR's fault, try any other call recording app

[Siversson]

Curiously, why does it work on s4 but not on s5, what sets them apart besides various android versions. s4 android 4.2.2 s5 android 4.4.2 can it be hardware related it seems to be similar errors on Note3 what was done to fix it?