Kit Kat 4.4.2 update is causing ALL recording file formats to be corrupt
Issue #86
resolved
My phone (RazrM) updated from Jelly Bean on Saturday to Kitkat 4.4.2. After the update my recordings files are created but the will not play on the phone. When I transfer the files to my my PC each file is asking to update the codec. My recordings prior to the update plays on my phone and computer. 3gp and mp4
Comments (13)
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repo owner
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reporter
Check your e-mail...
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repo owner
- changed status to closed
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reporter
I received the ACR push update last night. I still have the same problem. It creates a corrupt file that will not play on the phone or PC.
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reporter
- changed status to open
I received the ACR push update last night. I still have the same problem. It creates a corrupt file that will not play on the phone or PC.
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repo owner
This means your phone no longer supports call recording Please remove ACR, try one of the apps from https://play.google.com/store/search?q=call%20recorder&c=apps I don't expect any of them to work If they do please let us know
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repo owner
- changed status to resolved
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reporter
How is this issue, resolved?. Your program was working on my phone with Jellybean. Kitkat was installed and then your program was updated to 8.9 and it stopped recording the file. I paid for your program. I'm not using the free one. I called last week and talked with Motorola support and one of their tech developer's to inquire about the 'meth" of Motorola preventing phone recording apps from working on their phones. I was told by them that's not true. They told me that if your program was working with Jellybean it should work with Kitkat if the 3rd party developer updated his app correctly. For your info again. Jellybean, your program was working. With KitKat and your program 8.6 was working. THEN your program updated to 8.9 with Kitkat and NOT working?????
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reporter
- changed status to open
How is this issue, resolved?. Your program was working on my phone with Jellybean. Kitkat was installed and then your program was updated to 8.9 and it stopped recording the file. I paid for your program. I'm not using the free one. I called last week and talked with Motorola support and one of their tech developer's to inquire about the 'meth" of Motorola preventing phone recording apps from working on their phones. I was told by them that's not true. They told me that if your program was working with Jellybean it should work with Kitkat if the 3rd party developer updated his app correctly. For your info again. Jellybean, your program was working. With KitKat and your program 8.6 was working. THEN your program updated to 8.9 with Kitkat and NOT working?????
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repo owner
Issue resolved because it is not related to ACR. It seems KitKat update has stopped supporting call recording on your phone.
When manufacturer stops call recording support we have no way of enabling it or working around it
Please try any other call recording app, they should not work either.
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repo owner
- changed status to resolved
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reporter
FYI: Biftor Recorder Utilities work. So you are not correct. https://play.google.com/store/apps/details?id=com.Biftor.BiftorRecorderUtilities&hl=en
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repo owner
It must be using MIC input
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can yous end me an example file ? coplukacr@gmail.com