Error when extracting model of a big schema

Issue #69 new
Former user created an issue

I have a schema within a db2 (10.5) database which has a lot of objects.

When trying to extract the model with model xtractor or visualxtractor (demo) I get the error:


Model Xtractor

An unexpected UI error occurred: No current row

OK

When looking into the logfile I see the following:

================================================== 2019-09-12 13:06:15,751 Starting database metadata import. Cleaning up... 2019-09-12 13:06:15,763 Cleaned up 0 previous errors. Loading tables... 2019-09-12 13:06:15,799 Processed 160 tables. Loading views... 2019-09-12 13:06:15,986 Processed 106 views. Loading columns... 2019-09-12 13:06:18,225 Sorry, an error occured: ??? Importing columns failed! ==================================================

It works fine with "smaller" schemata on the same database. Is there a limit for the number of fields or is it possible to activate a debug mode where I can get more information about the exact object it tried to import when crashing?

Great tool btw!

Best Regards,

Jan Häusle

Comments (2)

  1. Cristi Scutaru repo owner

    Hi Jan,

    (1) It looks like you have the old version 1 of the product, which we no longer support. Please try update to version 2, by simply overriding your previous installation. Send us the new (detailed) error message, if you get a new one on screen.

    (2) It’s very likely this will fail again, as it looks like a column data type that we did not cover yet.

    (3) We try to also implement a simple tool with which you could send us your (non-confidential) metadata info, to help us better understand and fix these errors.

    Until then, if you still get back to this message, try sending us a contact message and let’s stay in touch privately, for this 100% free customer support.

    Best Regards,

    Cristian

    data-xtractor.com

  2. Cristi Scutaru repo owner

    Try also getting more info from the log file:

    C:\Users\<your_user_name>\AppData\Local\Xtractor\Xtractor.log

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