daimian / Tripwire / issues / #87 - IGB Can't login — Bitbucket

Issue #87 resolved

Joe Decension created an issue 2015-12-31

I can't login using the IGB. This started by not being able to add sigs, and I followed a solution to a previous issue and cleared my IGB cache. After that I couldn't login. I've attached a screenshot of what the page looks like in the IGB. It is loading without a background image and unformatted.

Edit: Wanted to add I can login with Firefox externally and the pages look fine.

TripwireProblemPNG.PNG

Comments (17)

Joe Decension reporter
- edited description
- 2015-12-31T21:40:36+00:00
dan kelly
Confirmed. I'm seeing the same issue, and cleared cache as well.

Working from Chrome, out of game.
- 2015-12-31T23:38:49+00:00
Josh Glassmaker repo owner
anyone who is having issues please send a screenshot with IGB errors as reported by the CCP error logging tool.

I can't create the issue from my desktop and no code changes have been made in almost 2 weeks.
- 2015-12-31T23:45:10+00:00
Dysheki Nope
Also having this issue, cleared game cache and IGB cache, will open in chrome, but won't track my WH chains.
- 2015-12-31T23:52:28+00:00
dan kelly
I had no problem on the 29th, the issue showed up today.

When opening https://tripwire.eve-apps.com in the IGB I get the following page, and clicking on "Log into Tripwire now!" (https://tripwire.eve-apps.com/#login#reg) has no effect.
- 2015-12-31T23:56:38+00:00
Josh Glassmaker repo owner
everyone please try again - seems the issue is from CloudFlare served files. I nearly had to delete my CLoudFlare account before it stopped servering files.
- 2016-01-01T00:05:09+00:00
dan kelly
Confirmed, it's back up and working as expected. Cheers!
- 2016-01-01T00:06:07+00:00
Dysheki Nope
Working for me! Thanks for fast fixes!
- 2016-01-01T00:07:22+00:00
Josh Glassmaker repo owner
Excellent! Thanks for the update and happy new year!
- 2016-01-01T00:10:09+00:00
Joe Decension reporter
It works now! Thanks a ton, didn't realize how much I rely on this tool. Happy New Year!
- 2016-01-01T02:06:49+00:00
Chibi Holy
I'm still getting the same issue with the IGB. Imgur.
- 2016-01-03T00:48:14+00:00
Josh Glassmaker repo owner
Hit the refresh button like ... 10 times... seriously - it sometimes takes that many for the IGB to finally try fetching newer data.
- 2016-01-03T01:00:12+00:00
Chibi Holy
Refreshing did not fix it. Could it be a problem with my client in particular? I don't know how/where to check what kind of error it is.
- 2016-01-03T01:22:41+00:00
Josh Glassmaker repo owner
It appears it simply is not loading the extra resources like images and javascript. CloudFlare is usually who server these files for me to lessen the blow to the main Tripwire servers. However CloudFlare was actually causing this exact issues yesterday so I disabled it. It is still disabled so that shouldn't be an issue. It is possible it is an SSL issue so...

I am going to re-enable CloudFlare so go ahead and hit refresh a ton of times again and let me know if it finally works.
- 2016-01-03T01:30:11+00:00
Chibi Holy
That must be it. Currently loaded perfectly with the IGB on the very first try.
- 2016-01-03T01:43:34+00:00
Josh Glassmaker repo owner
Excellent, thanks for the update
- 2016-01-03T01:50:13+00:00
Josh Glassmaker repo owner
- changed status to resolved
turned out the be a CloudFlare issue
- 2016-01-03T03:47:22+00:00
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Assignee: –

Type: bug

Priority: major

Status: resolved

Component: Login

Version: –

Votes: 0

Watchers: 2

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