Gadgets with chart style "C3" not loading

[Igor Strba]

Hi guys,

There is an issue with all our dashboards using gadget javascript-charts-for-jira-cloud with chart style “C3” - gadgets are not loading/displaying any data. Other chart styles (ChartJS, Plotly) are working fine. I tried it in Chrome, IE, Edge & Firefox, but the result is the same in all web browsers.

It was working yesterday.

Thanks.

[boydo]

That’s strange. C3 charts are currently working for me.

If it was earlier today there was a serious AWS outage which could have affected things, but my understanding is that it is resolved.
https://status.aws.amazon.com/

Are there any errors reported in the developer console please?

[Igor Strba]

‌

[boydo]

Thanks! I still couldn’t reproduce, but I’ve made a small update to the code to be safer in that section.
Are you able to try a hard-refresh and let me know if there’s any change pls?

[boydo]

How-to hard refresh (just in case)

[Igor Strba]

The issue is resolved. All charts are now loading & displaying data.

Thank you.

‌

[boydo]

Thank you very much Igor. I really appreciate your bug report.
Please accept my apologies. I review my test coverage to prevent it happening again.