There are 3 types of issue tickets: bug report, enhancement, feature.
A feature ticket is a proposal for a completely new feature that was not present before.
An enhancement ticket is an improvement to an existing feature.
A bug report is something that is not working as expected.
Make sure your bug report answers the following questions:
What are the steps that would trigger the issue you're having?
What's the expected results?
What do you see instead?
What is the name of the datafile?
If you have screenshots, please join them.
You can also join the log file (zipped) C:\ProgramData\romcenter\romcenter_xml.log