BBSHD/LUD Eggrider V2 starts power w/o pedaling with up arrow above 0 mode

[Scott Sterley]

Eggrider new in 2021 DS2E44F1050028 worked fine for several rides. Started to give constant power in mode 3 without pedaling. lowered down to 2 worked for an instant. Then after turning off and on it won’t go out of mode 0 and if the up arrow if pushed the motor energizes. New updated software installed. Throttle still work at mode 0 but wiring disconnected did not help. Changed the software settings several times based on Luna’s recommendations. Does this sound like a eggrider issue or the BBSHD controller?

[Scott Sterley]

Please contact at [e-mail]

[George Banea]

Hi Scott,

Can you please provide a screenshot of the about page and display settings?

[Scott Sterley]

Sent from Yahoo Mail on Android

[Scott Sterley]

When last we talked you said the  EggRider V2 were coming in at the end of April and if Luna didn't get a shipment you could help me out with a warranty EggRider. Have you received the latest shipment? Could you sent me a replacement for my Eggrider that has constant power in all modes above 0?    

SCOTT San Rafael CA 415 819 1520

[George Banea]

This is a button warranty issue that should be solved over email.