Display shows detecting protocol and turns off

[Simon Wieser-Linhart]

Hello,
I configured my Eggrider Display for my battery 60V wrong with 60V when its full.

Truely it would be 67,2V.

Everey time i turn on the display it shows Detecting Protocol and turns off.

Please Help me.

BR Simon

[George Banea]

Hi Simon,

To be able to help you could you please give more information about your system, bike model, controller, motor and battery.

How did you make the connection to the display?

EggRider is not working when connected to more than 60v so you are lucky to have it still turning on.

Also What firmware version do you have on the display.

[Simon Wieser-Linhart]

Hi George,

I have a Surron with a 60 V Battery and a asi BAC 4000 controller. When its full it has 67,2 V. I made a mistake and configured 60V at 100 %. Display always shows detecting protocol and turns of. Not possible to connect to the eggrider app. Thanks BR Simon

[Simon Wieser-Linhart]

Eggrider V2.5.58 Beta Display Firmware

Eggrider App v2.5.05

[George Banea]

Hi, where did you get your system from and where did you get the EggRider from. Can you please share the connection pinout between the display and the controller?

[Simon Wieser-Linhart]

I got the Controller and Battery from Bull Bikes (Martin Metrik) Slovenia and the Eggrider display v2 from Fasterbikes (Tirol, Austria). Surron i got from a bike Shop in Austria. In the picture you see the plug connecting to the harness from controller. It has already worked when battery was not full and sometimes a error display over voltage appeared.

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[Simon Wieser-Linhart]

Now its not possible to connect → detecting protocol and then display turns off.

[George Banea]

Hi can, you please contact us over email?

If you don’t know our email you can use this form.

https://shop.eggrider.com/contact

[George Banea]

EggRider should not be connected directly to more than 60V (battery nominal 52V). With ASI controllers you can connect to 12V to overcome this limitation. You can see instructions here https://manual.eggrider.com/ebike_settings/asi/