1. Display keeps disconnecting / 2. battery % usually shows 5% lower

[Jon Addington]

1. The app keeps disconnecting from the eggrider. I have followed all troubleshooting steps listed. All permissions are given and battery saver is not on. Phone is a Pixel 5A and is fully updated. Eggrider app is v2.5.05 and display firmware is v2.5.60. I can usually get to reconnect after just force closing the app, but it doesn’t always stay connected. I have reboot the phone as well sometimes. It has stayed on the whole time for a 15 mile ride. Any suggestions so it isn’t a problem anymore?
2. The battery usually shows 5% lower than the BMS app. I am using a 52V battery from EM3EV. It showed correctly on the one full charge I used. I have made sure that it is set to 52V in the app, and it correctly shows 58.8V for max.

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[George Banea]

Hi Jon,

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Sorry to hear about your problems.

1. Did you try to lock the app in the background? It depends from phone to phone. some info here https://www.androidcentral.com/how-keep-app-permanently-running-background-galaxy-s20 I would also suggest not using the auto-connect and connect in background functionality.
2. You could just decrease/increase the capacity by 5%. Those are all values you can adjust to fine-tune the behaviour.

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[George Banea]

No replies were received so considering it fixed.

Please remember to check our troubleshooting page: https://manual.eggrider.com/troubleshooting/