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  2. EggRider V2
  3. EggRiderV2
  4. Issues

Speed setting

Issue #255 invalid
A Berg created an issue

If I want to start, the speed will be 26 km/h and it should be 16 km/h

When I change the wheel size, it does not change.

I see it is in the display but still to fast on the display.

Comments (4)

  1. Adrian

    We are truly sorry that you are having issues with your EggRider.

    In order to assist you on this issue can you please provide the following:

    1. Bike model
    2. Picture of the serial number? (This can be found as a white label on the back or on the side of the display)
    3. Picture of the display connector
    4. Picture of EggRider display while it is turned on
    5. Screenshot of About page from EggRider app
    6. Screenshots of all of your settings
    7. A screen recording where we can see when you try to change the wheel size and press WRITE and then READ again.

    ‌

    We are looking forward to your message!

    ‌

  2. A Berg reporter

    <!doctype html> <html> <head> <meta charset="UTF-8"> </head> <body> <div> good day, </div> <div class="default-style"> <br> </div> <div class="default-style"> i sent you your pictures  </div> <div class="default-style"> did you already looked at it? </div> <div class="default-style"> kind regards </div> <div class="default-style"> andre vd berg </div> <blockquote type="cite"> <div>

  3. Adrian

    Hi,

    Thank you for your message

    Unfortunately, we can’t see any images. Could you please try to send them again?

    ‌

    We are looking forward to your response!

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Type
task
Priority
major
Status
invalid
Component
EggRider V2 display
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