Error 26

Issue #262 resolved
Kieran Smith created an issue

Hello, I have a rad runner and after a few issue free rides with the eggrider it now displays error 26, I have reset and powered off, changed battery but this will not go away. There are no visibile issues with the bike and when I disconnect and connect the original controller I have no problems at all, so only get this error when using the egg rider.

Please can you advise some solutions?

Thanks

Comments (3)

  1. Adrian

    Hi Smith,

    Thank you for reaching out

    To address the issue with your EggRider display, we kindly request you to perform the following steps:

    1. Connect to your EggRider display as usual.
    2. Once the connection is established, the dashboard should appear on the display screen.
    3. Look for a small triangular icon located in the middle of the screen.
    4. Tap on the triangular icon to access any error messages that might be displayed.
    5. Take note of the error message and inform us about the specific details.

    By providing us with the exact error message, we will be able to better understand the issue you're facing and offer appropriate assistance.

    We appreciate your cooperation, and we are eagerly awaiting your response.

  2. George Banea

    Hi, error 26 is "Low voltage protection". Depends how you want to solve this, but in my opinion this protects your battery. You can adjust the protection from lishui settings, voltage cutoff deviation. To get a better battery estimation you can also lower your battery capacity in battery display settings.

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