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EggRiderV2 / activations

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Activations

All the settings on EggRider display are done via the mobile apps.
The first time you connect to the display an activation is necessary.
The activation is retained when updating the app but revoked if the cache is cleared or if the app is manually deleted.
You have to activate for every display and mobile phone pair.

To Activate

Instant activation (new method)

  1. Requires app version >= v2.4.12
  2. Turn on EggRider display
  3. Open EggRider app
  4. On the Search page pull down to re-scan for your display
  5. Tap on the display name to start the connection procedure
  6. A popup will show; choose option Activate now
  7. It will require you to insert:
    • Your email you will receive a backup email with your code
    • Shop name - this field gives you suggestions while typing.
      If you don't find your shop name, please contact your vendor.
      Example if you bought from www.eggikes.com you should insert eggbikes
    • Order ID - it is usually a number and you can find it on your order email
    • Note - inserting wrong information will lead to activation delays
  8. A notification will show stating if your activation was successfull.

Email activation (old method)

  1. Turn on EggRider display
  2. Open EggRider app
  3. On the Search page pull down to re-scan for your display
  4. Tap on the display name to start the connection procedure
  5. A popup will show; choose option Request code
  6. It will require you to insert Shop name and Order ID (please insert correct information to avoid delay with activation)
  7. Is email active on your phone?
    • Yes - an option to send email will show. All the necessary information should be already populated in the email. Just press send
    • No - a popup with instruction will show. The necessary text will be copied to the clipboard so you will have to manually open your email app to create a new email and paste the content. Then simply write the recipient email you find in the instructions and send the email
  8. You will receive (usually in a couple of hours) an email with the activation code
    • On Android, you can use the same code if you reinstall the app or change the mobile phone
    • On iOS, you can use the same code if you reinstall the app but not if you change the phone (In such cases you have to request again)
  9. Open the email with the activation code and copy it
  10. Open EggRider app and from the search page tap again on your device name
  11. From the popup choose Activate
  12. Paste the code inside the input field and then press Activate
  13. Does successful message appear?
    • Yes - tap on the device name again and the Dashboard page will show
    • No - please make sure the entire code is copied and repeat steps 9-12. If it still doesn’t work, please request the code again [from step 3].

Updated