add instuctions for what information to provide when asking for help with a failed run
Issue #2671
new
Currently the how to ask for help section
https://www.einsteintoolkit.org/support.html#general-guidelines-for-questions
only lists information for compilation issues. It should be extended to included information on runtime errors. Needed are (at least):
- full parfile
- full
out
anderr
files for all segments - SubmitScript, RunScript as found in
output-NNNN/SIMFACTORY
ie. the ones with everything substituted - name of cluster if public, option list otherwise
- ET release being used
- if a Carpet regidding error then all
carpet-grid.asc
files for all segments