JIRA Mobile Connect for iOS (beta)

JIRAConnect is an iOS library that can be embedded into any iOS App to provide following extra functionality:

  • Real Time Crash Reporting have users or testers submit crash reports directly to your JIRA instance
  • User or Tester Feedback views for allowing users or testers to create a bug report within your app.
  • 2-way Communication with Users thank your users or testers for providing feedback on your App!

Report Issue Screen Crash Report Dialog 2-Way Communications

Getting Started

To install JIRA Mobile Connect into your current project:

  1. hg clone ssh:// or download the latest release:
  2. Open your project in XCode, right click on your Classes group, and select 'Add Files to YourProjectName'
  3. Browse to the jiraconnect-ios clone directory, and add the entire JIRAConnect/JMCClasses directory to your project.
  4. If the project you are integrating contains any of the 3rd Party libaries listed at the bottom of this page, you shouldn't need to copy the equivalent library in JIRAConnect/JMCClasses/Libraries.
  5. Open the project (top most) element in the file/groups tree
  6. Click 'Build Phases' --> Expand 'Link Binary with Libraries' --> +
  7. Add the iOS built-in frameworks:
    • CFNetwork
    • SystemConfiguration
    • MobileCoreServices
    • CoreGraphics
    • AVFoundation
    • CoreLocation
    • libz1.2.3
    • libsqlite3
  8. Add the CrashReporter.framework:
    • Click + --> 'Add Other'
    • Browse to jiraconnect-ios then JIRAConnect/JMCClasses/Libraries/ --> CrashReporter.framework
    • Click 'Open'
  9. If you use automatic reference counting (ARC) you will need to disable it for the JIRA Mobile Connect code:
    • In the 'Build Phases' view, expand 'Compile Sources'
    • For all JMC source files, set -fno-objc-arc as the compiler flags
  10. Try compiling your App, and ensure there are no errors.

To use JIRAConnect in your App:

  1. Import the JMC.h header file into your ApplicationDelegate

    #import "JMC.h"
  2. Configure the [JMC instance] at the end of the ApplicationDelegate.m like so:

    - (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions method, add the following line:

    [[JMC instance] configureJiraConnect:@"" customDataSource:nil];
  3. Replace the string @"" with the location of the JIRA instance you wish to connect to.

  4. The JIRA URL you configured above, will need to have:

    • the jconnect-plugin installed
    • a project named either the same as
      • the XCode Project,
      • or the value returned by your [id JMCCustomDataSource project] method. This can be the project key in JIRA, or the project's name.
  5. Provide a trigger mechanism to allow users invoke the Submit Feedback view. This typically goes on the 'About' or 'Info' view. The UIViewController returned by JMC viewController is designed to be presented modally. If your info ViewController is in a UINavigationController stack, then you can use the following snippet to show both the feedback view, and the history view.

    #import "JMC.h"
    - (void)viewDidLoad
        self.navigationItem.rightBarButtonItem =
        [[[UIBarButtonItem alloc] initWithBarButtonSystemItem:UIBarButtonSystemItemCompose
                                                       action:@selector(showFeedback)] autorelease];
        self.navigationItem.leftBarButtonItem =
        [[[UIBarButtonItem alloc] initWithBarButtonSystemItem:UIBarButtonSystemItemOrganize
                                                       action:@selector(showPastFeedback)] autorelease];
    -(void) showFeedback
        [self presentModalViewController:[[JMC instance] viewController] animated:YES];
    -(void) showPastFeedback
        [self presentModalViewController:[[JMC instance] issuesViewController] animated:YES];
  6. If you would like your users to access their issue 'inbox' anytime, then you can do so by presenting the JMCIssuesViewController.

e.g. the following will present the issue inbox programatically:

    - (IBAction)triggerDisplayNotifications
        [self presentModalViewController:[[JMC instance] issuesViewController] animated:YES];

Integration Notes

  • The notification view that slides up when a notification is received, is added to the application's keyWindow.

JIRA Plugin

You will need access to a JIRA instance with the JIRA Mobile Connect Plugin installed.

Alternatively, for a limited time, you can use the NERDS project at .

Issue tracking

Use to raise any issue with the JIRA Mobile Connect library for testing.

Third party Package - License - Copyright / Creator

asi-http-request BSD Copyright © 2007-2011, All-Seeing Interactive

json-framework BSD Copyright © 2009 Stig Brautaset.

plcrashreporter MIT Copyright (c) 2008-2009 Plausible Labs Cooperative, Inc.

crash-reporter Copyright © 2009 Andreas Linde & Kent Sutherland.

UIImageCategories Created by Trevor Harmon.

FMDB MIT Copyright © 2008 Flying Meat Inc.