Error when trying to edit ot add a product
Hi! Just bought and installed the add-on on a Concrete 5 8.1.0 website.
All settings seem to work but when I try to edin a sample product or add a new one I get the following error: Call to a member function getGenericValue() on null
Please help to fix it.
Thanks!
Comments (7)
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repo owner -
reporter Hi, Fabian!
Seems that this works - please see the screenshot:
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repo owner Can you make a screenshot from the error message and please enable advanced logging before.
I assume that an attribute type doesn't installed properly.
you had time out issues while installing ?
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reporter Here you go (sorry about the size). I am not sure how to enable Advanced logging. The add-on installed as described - no errors or timeouts.
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reporter And some additional info if it’s useful. The Shop page doesn’t show any products, either - it’s basically blank. I made it not appear in the navigation for the moment, because the site is live and there are visitors.
I am actually trying to replace a working Snipcart integration due to their not-flexible charging policy (2% of all order value). I doubt that it messes with Bitter shop but wanted to mention it.
If you need site admin ot cPanel access, please let me know.
Best regards,
Slavi
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repo owner You can send me to fabian@bitter.de but I'm first in the office back tomorrow .
You forgot to enable the advanced debugging mode first . Without this information's it is not able to debug further.
And when you tell that shop pages are missing too it is 100% and installation issue . You have installed this package through FTP Or with community connect ?
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reporter I did it through the community connect as usual.
I will send the credentials by e-mail tomorrow and I am sure you will be able to fix it quickly.
Thanks for your prompt reply!
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Hi Slavi, this sounds like a generic express issue. What happends when you try to add a custom Express obejct and add some entries ?