Tracking Codes not loading

[Matthias Buck]

I have Google Analytics tracking codes placed in concrete5 system settings → tracking codes and the eu_cookie_law-Plugin set to opt-in. No tracking codes show up after accepting cookies. However, if I set the plugin to “automatic”, Analytics Code works just fine. So my analytics-snippet is not the problem here. What am I doing wrong?

I am running c5 8.5.0

[Fabian Bitter]

Hello Matthias,

sorry for late reply. Got a lot to do at the moment.

i was not able to reproduce this bug on 8.5.1. Can you give me the site url?

Fabian

[Matthias Buck]

Hello Fabian. Thanks for the reply!

The site is located at attocube(dot)com.

Best,

Matthias

[Fabian Bitter]

Hello Matthias,

sorry but i’m not able to reproduce. Here you can check the screencast:

https://owncloud.bitter.de/index.php/s/kzjH8yjmNs8INE1

In the screencast you can see how i am installing a fresh installation of 8.5.0 and try out all possible method’s. Everything works fine and currently 1500+ customers are using this add-ons without any issues. Do you maybe use a custom theme? If yes did you take use of the concrete5 best practices? Is there another add-on and/or custom code which is conflicting with this add-on? Do You have a external caching provider like CloudFlare before? Which version of this add-on you are using? There are a lot of possibilities. But i can promise you that this issue is not related with this add-on.