Ability to run post-functions as a different user

[Aggelos Paraskevopoulos [Cententia]]

JIRA Service Desk introduced several restrictions on what Collaborators can do on a project. So when such user is triggering post-functions from linked issues in regular projects where they have elevated privileges, usually they fail because of those restrictions. Typical scenario is a Service Desk Project (1st tier) with a Engineering Project (2nd Tier). Users in Engineering typically are given the Collaborator role in SD.

It would be nice to have the ability to specify a "Run As" user for those post-functions affecting issues where the executing user has limited privileges. This is how JSD automation also works.

Cheers, AP

[Fidel Castro Armario]

Hi Aggelos,

Thanks for your suggestion. This improvement will be implemented in version 2.1.32 for all the post-functions of the plugin.

Regards,

Fidel

[Fidel Castro Armario]

Hi Aggelos,

I have made available version 2.1.32_beta_1 which implement option "Run as" in the following features:

• Condition based on JQL query
• Validation based on JQL query
• Copy a parsed text to a field
• Mathematical and date-time expression calculator
• Set a field as a function of other fields
• Create issue link
• Break issue link
• Write field on linked issues or subtasks
• Read fields from linked issues or subtasks
• Write field on issues returned by JQL query
• Read field from issues returned by JQL query

[Aggelos Paraskevopoulos [Cententia]]

Hi Fidel,

thanks for beta version. Tried the "Write field on linked issues" and I'm getting this following error in the log:

2015-05-13 12:18:02,401 http-bio-8080-exec-10 WARN engineer-test 738x44812x1 14cvwts 192.168.100.30 /secure/CommentAssignIssue.jspa [plugins.workflowToolbox.shared.GeneralizedField] *** CAN'T ASSIGN NEW VALUE TO "Parent's V_In_Front_of_Equipment" IN ISSUE DESK-25 SINCE MutableIssue OBJECT IS NULL.

I've configured two options that both resulted in the same error: * Run as the "parent issue assignee" * Run as a specific service desk agent account

Cheers AP

[Fidel Castro Armario]

Aggelos, the cause of that message is that DESK-25 is not a sub-task, but a main issue, and for that reason writing into field "Parent V_In_Front_of_Equipment" does not make sense since it hasn't any parent issue.

[Aggelos Paraskevopoulos [Cententia]]

Hi Fidel,

my fault, from the rush to give it a try. It works just fine! Super.

Thanks again.

[Fidel Castro Armario]

Implemented in version 2.1.32.