- edited description
add or remove Request Participants as post function
To manage Jira Service desk issue visibility in customer portal, it would be great to have a post function to add or remove users from Request Participants custom field
The logic would be the same than add or remove watchers.
With existing post functions I'm able to :
- Clear this field
- add user(s) with overwriting
- add user(s) with appending
- add users from group (groovy)
What's missing is removing user from custom fields or group
Maybe a good idea would be to have a "add or remove from user picker custom field" where you can select the destination custom field to update.
Official response
Comments (6)
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reporter -
reporter - edited description
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reporter - edited description
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repo owner Hi Yvan,
You can currently do it. To do it you should use "Copy a parsed text to a field" post-function with the following configuration:
Target field: "Request Participants" Parsing mode: basic** Text to be parsed: depends on the operation
1) Clear the field: leave "Text to be parsed" parameter empty.
2) Add user(s) with overwriting: "Text to be parsed" parameter should contain a comma separated list of usernames (don't confuse with user's full name). Example:
john.williams, david.russell, julian.bream
3) Add user(s) with appending: use prefix + before the comma separated list of user names. Example:
+ john.williams, david.russell, julian.bream
If you use prefix - you will remove the separated users instead of appending.
If you want to set the field with users in a User Picker or Multi User Picker custom field, simply write the field code, since those kind of fields are rendered as a comma separated list of usernames. Example:
%{10021}
or
+ %{10021}
4) Add users from group: simply write + group_name . Example: use the following value in "Text to be parsed" parameter for adding all the users in group jira-users to field "Request Participants":
+ jira-users
Versions earlier than 2.2.9 have a bug making it fail when you try to add users to field "Request participants" using prefix + when the field is empty.
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repo owner - changed status to resolved
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repo owner Issue
#311explains how to Add participants to Request Participants field conditionally - Log in to comment
Hi Yvan,
You can currently do it. To do it you should use "Copy a parsed text to a field" post-function with the following configuration:
Target field: "Request Participants" Parsing mode: basic** Text to be parsed: depends on the operation
1) Clear the field: leave "Text to be parsed" parameter empty.
2) Add user(s) with overwriting: "Text to be parsed" parameter should contain a comma separated list of usernames (don't confuse with user's full name). Example:
3) Add user(s) with appending: use prefix + before the comma separated list of user names. Example:
If you use prefix - you will remove the separated users instead of appending.
If you want to set the field with users in a User Picker or Multi User Picker custom field, simply write the field code, since those kind of fields are rendered as a comma separated list of usernames. Example:
or
4) Add users from group: simply write + group_name . Example: use the following value in "Text to be parsed" parameter for adding all the users in group jira-users to field "Request Participants":
Versions earlier than 2.2.9 have a bug making it fail when you try to add users to field "Request participants" using prefix + when the field is empty.