A method to get JSD Customer Request Type description (not ID)

[Aggelos Paraskevopoulos [Cententia]]

Is there a way to get the "Customer Request Type" description value instead of the id on a read or copy parsed text post-function?

[Fidel Castro Armario]

Hi Aggelos,

Currently it is not possible due to JSD JAVA API unavailability. I'm going to contact Atlassian for ideas to do it.

[Aggelos Paraskevopoulos [Cententia]]

Hi Fidel,

thanks for the update. Indeed quite a few things are missing in terms of integration from JSD.

[Fidel Castro Armario]

The version 2.2.9, just released, provides some improvements in JSD integration.

I will keep working on improving the integration in future versions.

[Fidel Castro Armario]

Hi Aggelos,

Just released version 2.2.28 provides a new read-only virtual fields: Customer Request Type Name. I think, this new feature resolves this issue.

[Aggelos Paraskevopoulos [Cententia]]

Great news Fidel! Thanks once again.

[Fidel Castro Armario]

Any other suggestion in terms of integration with JSD are welcome.