Implementing restrictions in work logs

[RominaS]

Hello,

I have a particular customer requirement and I was wondering if I could configurate it using Toolbox.

He needs to allow working log in ALL subtasks, but role-restricted in every parent issue in a particular project in the JIRA Software instance he owns.

For example, for project XXX:

Only admins can log hours in an issue but all developers can in their correspondant subtasks.

It is a little bit confusing, do you think W.Toolbox is the correct approach?

Thanks and regards!

Romina Salvia - [e-mail]

[Fidel Castro Armario]

Hi Romina,

The solution I can give you is:

1) Remove "Log Work" field from your Edit screen. This way nobody will be able to log work by editing the issue.

2) Create a screen called "Log Work Screen" containing only "Log Work" field.

3) Add to your workflow a global reflexive transition called "Log Work". A global transition is available for all the statuses of the workflow, and a reflexive transition is a transition that doesn't change the status when executed, since it uses the same status as origin and destination.

In the following example I'm creating a global reflexive transition called "Clone Last Comment":

4) Associate "Log Work Screen" to "Log Work" global reflexive transition. This way each we will be able to log work by executing this transition.

5) Now we can add a condition to transition "Log Work" in order to show it only to users with desired project roles.

If we want to do more complex restrictions, for example: allow to log work only to users in certain project roles, only when the issues is in certain statuses, we can use a powerful condition like "Boolean condition with math, date-time or text-string terms".

Please, let me know if you have any doubts, or if you need help with the boolean condition.

[RominaS]

You are amazing! I will try this on the customer environment on Monday and will keep you updated. I am new in the community and you are a great surprise being so helpful and nice.

Que tengas un lindo dia y excelente fin de semana!!

Romina

[Fidel Castro Armario]

Gracias Romina. Buen fin de semana.