We have an issue with validations on multilevel cascade select.

Issue #298 resolved
Pudi Kumar created an issue

Hello Team,

We are using multilevel cascade plugin for jira. https://marketplace.atlassian.com/plugins/com.sourcesense.jira.plugin.cascadingselect/server/support

Validation on 3rd drop-down are not supported with workflow tool box. Could you please verify and let us know it there any way to implement it?

Comments (32)

  1. Pudi Kumar reporter

    Hello Fidel,

    Thanks for the update, I have upgraded the plugin to the newer version now I'm facing issue with null comparative on multi select field. Please find the below syntax.


    We have field with above ID and above condition is always returning true kindly verify and provide an update on this.

    Thanks, Srini.

  2. Fidel Castro Armario repo owner

    Hi Pudi,

    Which version of the plugin have you installed?

    Can you please attach a screenshot of feature of the plugin where you are using the comparative? I would like to see the whole configuration of the feature.

  3. Pudi Kumar reporter

    Hello Fidel,

    I'm using Version:2.2.9, and please find the screen shot of configuration I made. [image: Inline image 1]

    Thanks, Srini.

  4. Fidel Castro Armario repo owner

    Sorry Pudi, no screen attached to the issue. You have an option to attach files to the issue at "More" dropdown list, at the top-right of the screen.

    You can also send me the file to support@workflowarts.com.

  5. Fidel Castro Armario repo owner


    I would like to find out the actual value that %{14400.2} is returning. Please, follow these instructions:

    1) Disable the validation writing true OR %{14400.2} = null

    2) Add "Copy a parsed text to a field" post-function with the following configuration:

    • Target field: New comment
    • Parsing mode: basic
    • Text to be parsed: Returned value is: %{14400.2}

    3) Now execute the transition. The validation will not fail because of the true term in the validation, and a comment will automatically be created with the returned value. Please, let me know the value you have obtained.

  6. Pudi Kumar reporter

    Hi Fidel,

    No comment is added , Even if the 3rd value is present,

    Kindly verify this from your also.

    Thanks, Srini.

  7. Fidel Castro Armario repo owner

    Hi Pudi,

    At least you should be getting a comment like:

    Returned value is:

    I think that you are doing something wrong and you are not actually executing the modified workflow. Maybe you are forgetting to publish the draft, or you are using a different workflow scheme, or something like that.

    Please, double check your configuration.

    Anyway, can you please export your workflow as an XML file, and attach it to the issue?

  8. Pudi Kumar reporter

    Hello Fidel,

    If I add a post function as you requested, It is blocking me to create issue.

    Kindly check attached screen shot.

  9. Fidel Castro Armario repo owner

    Can you please attach the whole post-function's tab of your "Create Issue" transition? I would like to see all the post-functions your executing and the execution order.

  10. Fidel Castro Armario repo owner

    You should move "Creates the issue originally" post-function to first position in execution order, otherwise you are trying to create a comment on an issue that doesn't exist.

    Please, also edit parameter "Text to be parsed" with the following value:

    Returned value is: "%{14400.2}"

    I have added double quotes in order to make visible any possible blank space.

  11. Pudi Kumar reporter

    Hello Fidel,

    Returned value is: "" is the comment added for the ticket which does not have 3rd vlaue

    Returned value is: "QA Processing Question" is the comment added for the ticket which has 3rd value

  12. Fidel Castro Armario repo owner

    Please try the following boolean expression in your validator:

    %{14400.2} = ""
  13. Fidel Castro Armario repo owner

    Pudi, there is a bug in the plugin linked to Multi-Level Cascading fields when edited in transition screens. I have fixed the problem in version 2.2.10_beta_4.

    Please, let me know if this new version fixes your problem.

  14. Pudi Kumar reporter

    I need a validation to make 3rd level should be mandatory, and please add "vikas.basra@dealertrack.com" as watcher for this

  15. Fidel Castro Armario repo owner

    Pudi, could you please double check that you have correctly installed version 2.2.10_beta_4? There was actually a bug that was causing the problem, but now it's fixed. You should previously uninstall your current version of the plugin before uploading a new version as a .jar file.

    If you keep having problems I would like to have a screen-share by Skype in order to see the problem in direct.

    I can't add an email as watcher. Please, ask your college register at Bitbucket and add himself as watcher.

  16. Pudi Kumar reporter

    At what time we can have call and screen sharing

    Im sitting in India (IST time zone). we can plan it tomorrow

  17. Fidel Castro Armario repo owner

    Hi Vikas,

    I have found that there is another problem when doing comparisons of type != null. I have fixed it in version 2.2.10_beta_5.

    Please, try it and let me know whether it solves the problem.

  18. Fidel Castro Armario repo owner

    Hi Vikas, I have edited my previous post and fixed the link to the version.

  19. Fidel Castro Armario repo owner

    Vikas, I can be available at 17:00 UT, i.e., in 35 minutes approximately. Is that time ok for you?

  20. Fidel Castro Armario repo owner

    Hi Vikas,

    Version 2.2.10_beta_6 fixes the problem. This version has passed all the regression tests, so you can use it in production environment safely.

    You can use the following boolean expression:

    %{14400.2} != null
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