Set a field as function of group

[Mark Huey]

I am trying to use the "Set a field as a function of other fields" function however what I want to set the field to be is based on the group name of the user account.

We have a custom field called "Customer" that is an abbreviation for the client company name. We also group customer users in groups by their company. We have several reports and other things tied to the custom field "Customer" and I want this to be set automatically based on the group that the creator belongs.

So the creator group would be ABC, I need to have the custom field "Customer" set to ABC upon issue creation.

Is there a way to do this?

[Fidel Castro Armario]

Hi Mark,

You can do it using "Set a field as a function of other fields" post-function with a configuration similar to this one:

Setting rules in the example are:

[isInGroup(%{00006}, "ABC")]ABC
[isInGroup(%{00006}, "Exxon Mobil")]Exxon Mobil
[isInGroup(%{00006}, "Apple")]Apple
[isInGroup(%{00006}, "group_name")]option_name

Note that:

• Value selected at "Field to be checked..." parameter doesn't matter, since we are only using type 2 setting rules.
• %{00006} is field code for "Reporter".

[Mark Huey]

That worked great. Thanks

[Mark Huey]

Works as designed