Add a comment post function

[FatimaM]

Hi There is no System Admin role in list of Comment author

[Fidel Castro Armario]

Hi Fatima,

Do you mean in "Add a comment" post-function?

Please, check whether the role is available in another functionality of the plugin, like "Users in a field are/aren't in a project role" condition.

Please, get the list of project roles in your instance: Administration > System > Project Roles. Please, attach a screenshot showing the project roles.

By default, JIRA provides a project role called Administrators, but not System Admin.

[FatimaM]

Yes,I mean project role Administrators There is nothing in validator "Users in a field are/aren't in a project role"

See attachment

[Fidel Castro Armario]

Hi Fatima, I can't reproduce your problem. Can we have a screen-share by Skype or any other video-conference service? My Skype user is fidel100r. I will be available from now until 13:00 UTC.

[Fidel Castro Armario]

Hi Fatima, any update on this? I'm available for an Skype screen-share.

[FatimaM]

Hi Fidel.Pls look at 1-st screenshot of post function from your add-on.There is no administrator role(look at 2 screenshot where the Project roles of Jira are listed and Administartor role persist there).Just add Administrator role to your list

[Fidel Castro Armario]

Fatima,

the problem is that you are looking for project roles in a dropdown list that contains user fields. In JIRA the author of a comment can't be a project role, but a particular user. Comments can also be anonymous, but never can be created by a community of users, like a project role or a group. That's the reason why you only can user select fields in parameter Author.

This is not a bug, but characteristic of JIRA.

In your particular JIRA instance you have a User Picker custom field called "System Administrator", and this fact seems to have led you wrong.

[FatimaM]

You can add feature like default member of Project role as you used in another post-function,that will be very useful.And in my case how do you suggest me to solve the issue?

[Fidel Castro Armario]

You can do in two steps:

1) Use "Copy a parsed text to a field" post-function with the following configuration:

• Target field: Ephemeral string 1
• Parsing mode: advanced
• Text to be parsed: defaultUserForRole("Administrators")

2) Use post-function "Add a comment" selecting Ephemeral string 1 at parameter Author.

The final configuration will look similar to this:

You will need to use version "2.2.12_beta_5 in order to be able to select Ephemeral string 1 in parameter Author.

As a workaround, in case you can't use a beta version in your production environment, you can create an auxiliary User Picker custom field and use it instead of "Ephemeral string 1.

[Fidel Castro Armario]

Hi Fatima, I close the issue. Please, reopen it if the solution is not valid for you.