Assign the Assignee to UnAssigned
Is there a way to remove the Assignee to nothing (null) and assign it to Unassigned?
Comments (5)
-
repo owner -
Account Deactivated reporter Thank you for the quick response.
I tried the solution, but for some reason I cannot click into the "Text to be parsed" area. Therefore, I cannot type anything in there. Do you have any idea what might be causing this?
-
repo owner I don't have any idea about the possible cause. Which browser are you using? Please, check that you have javascript enabled.
Please, try using Firefox or Chrome.
Try using the following alternative solution: use "Set field as a function of other fields" post-function with the following configuration:
- Field to be checked...: Summary
- Target field: Assignee
- Setting rules: (.*)unassigned
-
Account Deactivated reporter The web browser that I was using was Internet Explorer 11. When I switched to Chrome, I was able to type in the "Text to be parsed" area.
I tried your solution and it did work. Thank you for your help.
-
repo owner - changed status to resolved
- Log in to comment
Hi Todd,
You can do it using "Copy a parsed text to a field" post-function with the following configuration: