Issue with copy text

[Adolfo Casari]

Hi Fidel,

I have this Close postfunction:

However, I have noticed that for some issues field ETAPA is cleared when closing. This shows an issue history tab:

Etapa is a Select customfield.

When the closing work as expected, there is no such entry in the history tab.

Thanks for your help.

[Fidel Castro Armario]

Hi Adolfo,

It's very strange. I can't imagine a reason for that behavior.

Isn't it possible that you have a listener that might be causing this problem?

How frequently occurs this problem, approximately? 1 out of n? times...

[Adolfo Casari]

Hi Fidel, No listener. I spot this problem today, found several issues with the problem, so now I am going to monitor all closes for that issuetype. Is there any condition that could make "copy to field" clear a field value?

[Adolfo Casari]

Hi Fidel, I made some tests and I found that if the text to be copied doesn't match an option from the select list, the customfield is cleared. At plain sight I don't see any difference, but since the text have a dot in it, is there any chance the postfunction will fail because of that?

[Fidel Castro Armario]

I have reviewed the code, and made some tests using options with dots and spaces, and all works correctly. At this moment, I don't find cause for this failure.

May be there are some clues in the log file.

[Adolfo Casari]

I have recreated the option and the postfunction and will watch if this show up again. Meanwhile I am resolving this request. Thanks for your support.