Send an Email post function not dunctioning

[Itamar Ben-Sinai]

Hi Jira 7.1.8 Workflow toolbox 2.2.13

When creating a Send an email post function, the post function does not function Attached a video clip showing

When disabling the plugin, the post function shows the relevant information

[Fidel Castro Armario]

Hi Itamar,

The video only shows movement until second 12, after that it displays a still image.

Anyway, I have tested post-function "Send an email" with JIRA Workflow Toolbox 2.2.13 and JIRA 7.1.7, and it works correctly.

Please, attach the video again, or explain in detail the failure you are experiencing.

Thanks.

[Itamar Ben-Sinai]

Hi When creating the post function I see it in the post function list like this:

Then when the transition is selected in the issue, I get the following error

When I disable the plugin i can see the post function properly

[Fidel Castro Armario]

I would like to see the log file of your JIRA server, or the part of the log file associated with the error. Please, attach to the issue, or send it to [e-mail].

Did the problem appear when updating the version of the plugin? From which version did you updated?

[Itamar Ben-Sinai]

The plugin was newly installed, no updates

this is the error

2016-07-17 10:19:57,909 http-bio-8443-exec-22 ERROR admin 619x35317x1 27773a 10.20.30.240 /secure/WorkflowUIDispatcher.jspa [c.a.jira.workflow.OSWorkflowManager] Caught exception while attempting to perform action 21 from workflow 24313 on issue 'OM-1' com.opensymphony.module.propertyset.PropertyImplementationException: Property 'generalizedField' not found at com.opensymphony.module.propertyset.ofbiz.OFBizPropertySet.getType(OFBizPropertySet.java:162) at com.opensymphony.module.propertyset.AbstractPropertySet.getAsActualType(AbstractPropertySet.java:83) at com.opensymphony.workflow.util.DefaultVariableResolver.getVariableFromMaps(DefaultVariableResolver.java:53) at com.opensymphony.workflow.util.DefaultVariableResolver.translateVariables(DefaultVariableResolver.java:80) at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1038) at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1446) at com.opensymphony.workflow.AbstractWorkflow.doAction(AbstractWorkflow.java:564) at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowActionInsideTxn(OSWorkflowManager.java:826) at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowAction(OSWorkflowManager.java:786) at com.atlassian.jira.bc.issue.DefaultIssueService.transition(DefaultIssueService.java:484) at com.atlassian.jira.web.action.workflow.SimpleWorkflowAction.doExecute(SimpleWorkflowAction.java:28) ... 1 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 55 filtered at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:59) ... 62 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70) ... 38 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:169) at com.atlassian.servicedesk.internal.util.scala.ScalaJavaInterOp$1.apply(ScalaJavaInterOp.java:25) at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil$.outOfCustomerContext(CustomerContextUtil.scala:48) at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil.outOfCustomerContext(CustomerContextUtil.scala) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.outOfCustomerContext(CustomerContextServiceImpl.java:24) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:164) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:120) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:112) ... 53 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745)

[Itamar Ben-Sinai]

When enabling the plugin, No editing can be done

Related error in log:

2016-07-17 10:27:02,800 http-bio-8443-exec-21 ERROR admin 627x35637x1 1p7b3h3 10.20.30.240 /secure/admin/workflows/EditWorkflowTransitionPostFunctionParams!default.jspa [webwork.util.ValueStack] query="/descriptorHtml" {[id="null" type="5" values=""]} {[id="descriptorHtml" type="8" values=""]} java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) at webwork.util.ValueStack.findValue(ValueStack.java:417) at webwork.util.ValueStack.findValue(ValueStack.java:216) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54) at jsp.secure.admin.views.workflow.editworkflowtransitiondescriptorparams_jsp._jspx_meth_ww_005fproperty_005f4(editworkflowtransitiondescriptorparams_jsp.java:1019) at jsp.secure.admin.views.workflow.editworkflowtransitiondescriptorparams_jsp._jspx_meth_page_005fparam_005f6(editworkflowtransitiondescriptorparams_jsp.java:895) at jsp.secure.admin.views.workflow.editworkflowtransitiondescriptorparams_jsp._jspx_meth_page_005fapplyDecorator_005f0(editworkflowtransitiondescriptorparams_jsp.java:206) at jsp.secure.admin.views.workflow.editworkflowtransitiondescriptorparams_jsp._jspService(editworkflowtransitiondescriptorparams_jsp.java:115) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 18 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:37) ... 79 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70) ... 22 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:107) ... 18 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 55 filtered at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:59) ... 66 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70) ... 38 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:169) at com.atlassian.servicedesk.internal.util.scala.ScalaJavaInterOp$1.apply(ScalaJavaInterOp.java:25) at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil$.outOfCustomerContext(CustomerContextUtil.scala:48) at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil.outOfCustomerContext(CustomerContextUtil.scala) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.outOfCustomerContext(CustomerContextServiceImpl.java:24) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:164) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:120) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:112) ... 53 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: java.lang.NumberFormatException: For input string: "${generalizedField.getId()}" at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65) at java.lang.Long.parseLong(Long.java:578) at java.lang.Long.valueOf(Long.java:803) at com.fca.jira.plugins.workflowToolbox.shared.GeneralizedField.<init>(GeneralizedField.java:156) at com.fca.jira.plugins.workflowToolbox.SendEmailFunctionFactory.getVelocityParamsForView(SendEmailFunctionFactory.java:110) at com.atlassian.jira.plugin.workflow.AbstractWorkflowPluginFactory.getVelocityParams(AbstractWorkflowPluginFactory.java:36) at com.atlassian.jira.plugin.workflow.WorkflowFunctionModuleDescriptor.getHtml(WorkflowFunctionModuleDescriptor.java:98) at com.atlassian.jira.web.action.admin.workflow.AbstractEditWorkflowTransitionDescriptorParams.getDescriptorHtml(AbstractEditWorkflowTransitionDescriptorParams.java:183) ... 383 more

[Fidel Castro Armario]

Can you please attach the XML export of your workflow?

Are you experiencing the problem in a production environment, and having a workflow out of service?

[Itamar Ben-Sinai]

Sent the xml to the support email

[Itamar Ben-Sinai]

This is a production env, but the projects itself is not, yet

[Fidel Castro Armario]

The bug only happens when you select From = User in field.

I have fixed it in version 2.2.14_beta_3.

Please, confirm that this version solves your problem.

[Itamar Ben-Sinai]

Works, Thanks!!

[Fidel Castro Armario]

Fixed in just released version 2.2.14.