Send an email PostFunction ignores attachments in PostFunction from Issue creation transition

[Former user]

Hey there,

we added the "Send an email" PostFunction in the create Issue transition. The attachments doent get send within the mail. We tried a lot with filenames and file extensions, but nothing works.

The configuration is attached in the screenshot.

JIRA Version is v7.0.10#70120-sha1:37e3d7a

Thank you in advance Benjamin

[Fidel Castro Armario]

Please, move post-function Send an email in order to be executed before "Fire a .... event that can be procesed by listeners".

Let me know if it solves your problem.

[Former user]

yes, it does. Thank you so much.

Is this documented and i didn't find it? if so, sorry.

Kind regards, Benjamin

[Fidel Castro Armario]

No, it isn't documented. Next version of the plugin will include a warning text in the post-function configuration screen.

Anyway, JIRA Workflow Toolbox should always be inserted before "Fire event" post-function, except in very very special and rare situations. And I always recommend to insert them also before all the default post-functions in a transition, except "Creates the issue originally" in Create Issue transition, which should be always the first post-function to be executed.

[Benjamin C. John]

@fcarmario this was an issue i raised. long time ago :)

Funny because we talked about the same last week.

[Fidel Castro Armario]

Hi @benjamincjohn,

I forgot to tell you it's already implemented in Send an email.