set security level if issue is created via email channel

[Saida Aslanova]

Hi, we have jira 7.1.0 and plugin's version 2.2.11. Im trying to select a certain Security level when the issue is creating from email channel. how it can de done? in JQL it works if condition is request-channel-type = email but here it returns the LEXICAL ERROR thanks in advance

[Fidel Castro Armario]

Can you, please, attach a screenshot of the post-function's tab of your "Create Issue" transition? I want to see the configuration of all your post-function's and their execution order.

[Saida Aslanova]

Hi Fidel, here it is, this variant works. but when I try to use condition request-channel-type,

[Fidel Castro Armario]

You should use "Copy a parsed text to a field" post-function with the following configuration:

• Target field: Security level
• Parsing mode: basic
• Text to be parsed: name of a security level
• Conditional execution:

issueKeysToIssueList(%{00015}) in issuesFromJQL("request-channel-type = email")

note that %{00015} is field code for Issue key.

[Saida Aslanova]

many thanks, it worked!