Selected Project from Create Issues

[Jerry Garza]

I click the Selected Project and select the project that I want to use. I then click update to save it. However, when I go back in, the selection reverts back to Current Project. So I can not use the Selected Project.

I updated to the 2.2.24 version and the issue persists.

[Fidel Castro Armario]

Hi Jerry,

Thanks for reporting the bug. I will fix it in next version of the plugin. Meanwhile, use the following alternative method:

1. Select Project Key project selection method.
2. Write the key of the project in double quotes, e.g. "CRM" or "HKV".

[Jerry Garza]

Thanks for the quick reply Fidel. I did try the work around but the issues were never created in the other project. I thought maybe it was something I setup. So I used the Current Project selection and when I hit the post function, it created the new tasks in the current project. I am an admin and have create issue rights on both projects.

This is the correct way to do it right?

[Fidel Castro Armario]

Jerry, I have tried a similar configuration and it works correctly in my case.

Please check:

• That the issue type you have configured is available for project HRO.
• Try using another project key. For example, you can write the key of current project.

Have you looked in the server's the log file for error messages? You can send it to me at [e-mail], and I will check it up.

[Jerry Garza]

Thanks for offering to look at it. It is strange. I can create them on another project, but for some reason I am not able to on this project. And they are exact duplicates of each other.

Where can I find the log files for the errors?

Thanks,

Jerry Garza Data Architecture, Director

[Fidel Castro Armario]

It's the log file of JIRA Server. It's usually $JIRA_HOME/logs/catalina.out.

Have you tried to create manually in the project an issue with the same issue type as the post-function?

[Jerry Garza]

Hi Fidel! I was able to figure out the issue. It was because the post function to create the issue was pushed down to the bottom. So the other post functions were trying to fire before the Issue was created. Since I was creating sub-tasks, there was no parent task to assign to it.

Thanks for your help! The debug steps you gave me in manually creating it helped discover the issue.

Thanks,

Jerry Garza Data Architecture, Director

[Fidel Castro Armario]

Great, Jerry.

Version 2.2.25_beta_1 fixes the problem.

[Fidel Castro Armario]

Fixed in just released version 2.2.25.