Some Mathematical help

[Radley Neethling]

Hope you can help. We have purchased the JIRA Workflow Toolbox and I am looking to do the following: 1. Create an issue in JIRA 2. Then add a priority to the issue e.g Priority 1 to be resolved between 0-4 hours 3. Then calculate the due date and time for the issue based on a working day *calendar 4. If Priority is added on 14/11/2016 at 2pm then the due date and time must be set to 15/11/2016 10am likewise 5. If Priority is added on 18/11/2016 at 2pm then the due date and time must be set to 21/11/2016 10am

I know that I can use addDaysSkippingWeekends but I also need to skip hours 4pm to 8am in this example

*Calendar working Monday to Friday from 8am to 4pm

[Fidel Castro Armario]

Hi Radley,

Sorry, but currently the plugin doesn't support to set a work time period within a day. I'm studying the possibility of doing it, but I can't yet give a date of availability.

On the other hand, field Due date doesn't have time part, but only date part. If you need the time part you will have to use a Date Time Picker custom field and use it as replacement of native Due date field.

Please, let me know If I can help you with the configuration of Create issues and subtask post-function.

[Fidel Castro Armario]

Hi @rneethling,

I have made available 2.2.39_beta_5 which adds a very powerful support for custom schedules.

You can define a custom schedule using Schedule Definition Grammar (SDG), and then do math-time calculations using functions timeDifference(highTime, lowTime, schedule, timezone) and addTime(base, offset, schedule, timezone).

You can enter your custom schedule definition at Administration > Add-ons > JIRA WORKFLOW TOOLBOX > Schedules.

Please, let me know if you need any help to implement your requirements.

[Fidel Castro Armario]

Resolved by just released version 2.2.39.

Please, reopen the issue if you need help to implement your time calculations using the new feature.