Hi Team, I need a favor as we have got an high priority request from our clients. The request is: Whenever a Jira ticket is created (this happens from email to jira ticket conversion), the second line in the Description field (contains the timestamp of the ticket)should be copied to newly created Custom field and should be visible in the view screen of the same issue. We have Jira workflow tool box plugin installed and we are trying but failing as we are getting errors. Could you please help us in getting the desired output? In the below description, we want only "Dec 7, 2016 2:10:25 AM PST" to be copied to new field whenever an issue is created for all the projects in Jira. Description: The following is an automated response sent to you by the QRadar event custom rules engine: Dec 7, 2016 2:10:25 AM PST Rule Name: Successful Outbound Communication to a Foreign Country/Region Rule Description: This rule will fire when the system detects a potential connection to a BotNet command and control host.