Set component field while creating subtasks

[Maximilian Peter]

I'm trying to configure a function to create a subtask. The component-field of the subtask should be set with the value of another customfield "Teilbereich" (Drop-Down / Single Value) from the parent issue. The values of the field "Teilbereich" are the same values like in the component-field.

I implemented a transition "Action1" with the function"Create issues and subtasks" with the following configuration:

During the transition there is a screen with the customfield "Teilbereich" and the user is able to select the value for "Teilbereich.

My problem is: If I execute the transition "Action 1", I get a error message with the following text:

"Error occurred while creating issue. This could be due to a plugin being incompatible with this version of JIRA. For more details please consult the logs, and see: http://confluence.atlassian.com/x/3McB com.atlassian.jira.issue.customfields.option.LazyLoadedOption cannot be cast to java.util.Collection"

If I delete the copy action for the field "component" the creation of the subtask works well.

May you help me solving this issue? Greets Max

[Fidel Castro Armario]

Hi Max,

Is field "Teilbereich" a standard JIRA Select List? Please, tell me the type of field it is.

Try the following workaround: try setting "Components" using a "Parsed text (basic mode)" containing only the field code of Teilbereich custom field.

This way we are generating a text value with the name of the component in Teilbereich, and the plugin will try to convert it into a valid Component value.

[Maximilian Peter]

Hi Fidel,

Teilbereich is a standard JIRA select list (Single select).

If I use the "Parsed text (Basic mode)" it works. But for the subtask creation it doesn't work.

Greets Max

[Fidel Castro Armario]

I have achieved to reproduce the problem, and I don't have any problem to make it work using the workaround for sub-task creation. It's working fine for me.

I don't understand what you mean when you say it works, and then say it doesn't work for sub-task creation. In which cases it's working for you?

[Maximilian Peter]

I'm sorry, it was my fault. I missunderstood your solution. I created a new action "copy parsed text to field" and didn't use the "parsed text" function in the "create subtask" function.

Thanks for your help.

Greets Max

[Fidel Castro Armario]

Hi Max,

I have fixed the problem in version 2.2.29_beta_1. Please, try your original configuration and tell me whether it solves your problem.

Thanks

[Maximilian Peter]

Hi Fidel,

this version solves our problem. Thank you very much.

Greets max

[Fidel Castro Armario]

Solved in version 2.2.29.