Post Function Emails

[Former user]

When adding Description Field into the email that is written in Visual rather than Text mode, It is not parsed and sent correctly. See attachments with build in JIRA email notification and Post Function Email Notification

[Fidel Castro Armario]

Hi Saar,

Can you please attach a screenshot with the configuration you are using for "Send an email" post-function?

[Former user]

Please note, Our Description Field is Rich Text Editor (Wiki Renderer)

[Fidel Castro Armario]

Currently JIRA Workflow Toolbox can't render Wiki format as HTML. We will try to support it in next version of the plugin (in a week approximately).

I will provide a beta version as soon as possible.

[Former user]

@fcarmario Any update on this issue?

[Fidel Castro Armario]

Hi Saar,

Sorry, although I have already initiated the work on this issue, it's not yet completed due to a problem with the implementation and other issues with higher priority. I will try to have it implemented in version 2.2.32.

[Fidel Castro Armario]

Hi @saar_netzer,

In version 2.2.32_beta_1, function wikiToHTML() has been implemented in the parser of the plugin.

You can use "Copy a parsed text to a field" post-function before "Send an email" for setting Ephemeral string 1 with the content of Description rendered as HTML:

Text to be parsed is:

wikiToHTML(%{00001})

where %{00001} is field code for Description.

Then you use Ephemeral string 1 instead of Description when composing the body of your email.

[Former user]

It's not working or I am doing something wrong: This is the email body in the post function where %{00061} is the value of Ephemeral string 1 :

This is the Copy a parsed text function:

This is the post function order:

This is the output email where the description is missing:

[Fidel Castro Armario]

Are you using the Rich Text mode provided by JIRA in the recent versions, or a particular wiki format provided by a third party plugin?

[Fidel Castro Armario]

I have tested it in JIRA 7.3.1 and it works as expected, as you can see in the screenshots:

Transition Configuration:

Issue Description:

Email Sent:

Are you using the Rich Text mode provided by JIRA in the recent versions, or a particular wiki format provided by a third party plugin?

[Former user]

Rich Text mode provided by JIRA

[Former user]

Upgraded JIRA to 7.3.1 and I can confirm it is working. Thanks :-)

[Fidel Castro Armario]

Great! You are welcome.