Incorrect handling of translations

Issue #511 new
Radek Janata created an issue

Environment: JIRA 7.2.3 JWT: 2.2.30 Installed languages: default set + Czech User preferences: English (UK) Default language: Czech

I wanted to add a boolean condition regarding a status: %{00016} != "Resolved" (it's the system status Resolved id=5)

But this did not work.

Using the validator and its error message I have found out that JWT is translating its status name into the Czech language. See screenshot. Why? I'd like to have these status available in native language as they are stored in JIRA, i.e. English.

Is there any way how can I see the status name in native (English) language? I'm have my JIRA in English, I'm writing all scripts in English and I don't always want to switch to Czech to see if there are any translations available.

Comments (4)

  1. Fidel Castro Armario repo owner

    JIRA Workflow Toolbox always uses the Default language in the JIRA instance for obtaining the name of statuses, resolutions, etc.

    It doesn't use the language configured in the profile of current users, since all the conditions and validations would depend on the particular configuration of current user, and would fail or pass depending on the user.

    In order to use English (UK) for obtaining the names of those entities, you should configure English (UK) as default language in your JIRA instance.

  2. Radek Janata reporter

    Ok, thanks for explanation. The problem is that I'm not the main JIRA administrator (it's our customer) and if they change the default language someday in future, all similar (e.g. status based) rules will stop working. So we have to keep an eye on this. Actually this is my first time when I work with non-English JIRA instance hence my confusion.

  3. Fidel Castro Armario repo owner

    In a future version a configuration parameter will be added in order to set a fixed language for the names of the entities. It's a good idea not make it dependent on default language of the JIRA instance.

  4. Log in to comment