Compare Start Date with Current date +1 day

[Patrick Schuh [brainbits]]

Hi Fidel,

again, its me... ;-) I'm struggling with the boolean...validator. I want to check if a given start date is set to now + 1 day. So, if the ticket is created today and the start date is also set for today then the validator should cast on.

Therefore I tried the following: {10503} > (datePart({00057}, LOCAL) + 1 * {DAY})

[Fidel Castro Armario]

Hi Patrick,

Assuming that field {10503} is a Date Picker maybe this should work:

{10503} > datePart({00057}, LOCAL)

In case it's a Date Time Picker, you should use:

datePart({10503}, LOCAL) > datePart({00057}, LOCAL)

[Patrick Schuh [brainbits]]

Unfortunately none of both works. I use a simple Date Picker, but the data is collected within Service Desk Portal. But that shouldn't make a difference, should it?

To be precisely: the validator always casts on no matter what date I enter.

[Fidel Castro Armario]

Do you want to validate that {10503} contains a date value corresponding to tomorrow or later?

[Patrick Schuh [brainbits]]

Yes.

[Patrick Schuh [brainbits]]

Data must be at least one day in the future.

[Fidel Castro Armario]

Try this one:

datePart({10503}, USER_LOCAL) > datePart({00057}, USER_LOCAL)

[Patrick Schuh [brainbits]]

Unfortunately still the same behavior. The validation blocks the transition no matter what date is entered.

[Fidel Castro Armario]

Are you sure that the transition blocking is not caused by the 2th validation in the transition?

It's very strange. That's a very simple validation. I would like to see the problem in direct. Can we have a Skype video-conference with screen-share? I will be available today since 19:00 to 22:00 UTC, or on Monday from 9:00 UTC. Please, propose a time for the meeting.

[Patrick Schuh [brainbits]]

Yes. Cause if I delete the JWT-validation the ticket is created... :-(

[Fidel Castro Armario]

Can we have a Skype video-conference with screen-share? My user is fidel100r.

[Patrick Schuh [brainbits]]

Cool! I will contact you on monday, ok? Have a nice weekend!

[Fidel Castro Armario]

I will be available since 9:00 UTC. Please, tell me, approximately, the time you will try to contact me,

[Patrick Schuh [brainbits]]

Hi Fidel,

sorry, I was not at the office yesterday. I will try to reach you now. :-)

[Patrick Schuh [brainbits]]

Hi Fidel,

I send you a contact request. I'm in the office for the whole day until 5 pm. Just give me a short hint when your are ready for a short call.

Thank you Patrick

[Fidel Castro Armario]

Solved in the video-conference. The problem was due to a misconfiguration in the input format for the Date Pickers. Was solved restoring the default configuration at JIRA > System > General Configuration > Advanced.

The final validation used was:

datePart({10503}, USER_LOCAL) >= datePart({00057}, USER_LOCAL) + {DAY}