Moving Status of Linked Issue, with Links to different projects and Issue types

[AndreH]

I am attempting to create logic for moving the Status of a ServiceDesk issue with the following criteria:

1 ServiceDesk Project 3+ Support Group Projects (with 3+ different workflows)

1 ServiceDesk ticket, creates and links tickets in other Support Group Projects.

I am attempting to have the last Support Group ticket push the ServiceDesk ticket to the next Status once it is closed.

All issues are using the Issue Link - SD-Blocking-Link.

So it doesn't matter which support group ticket closes last, it just needs to modify the Status of the ServiceDesk ticket when all of them are closed.

See screen shot of sample

[AndreH]

Here are the Validator and Post Functions for the Task workflow

[AndreH]

When I close the 1st Task, the Status for the ServiceDesk ticket moves. It needs to wait until all of the other Linked issues are closed.

[Fidel Castro Armario]

Hi,

Try setting parameter "Filtering by field values:" at "Write field on linked issues or subtasks" post-function with the f

count(linkedIssues("SD-Blocking-Link")) - 1 = count(filterByStatus(linkedIssues("SD-Blocking-Link"), "Closed, Cancelled"))

like in the screenshot:

[AndreH]

Awesome! That worked perfectly

Thanks in advance, Andre