Email not formatted correctly
I am sending an email on transition with the following format
<p><font face="verdana"> A New SEV 1 Defect has been raised on your project.<br><br> Issue Number: %{00015} <br>
<br> Environment = %{11157}<br> <br> Summary: %{00000} <br>
<br>
Description: %{00001} <br> <br> Reporter:%{00005} <br>
<br> <br> <br> Assignee: %{00002}<br> <br> Blocked Test Cases: %{11801}
Failed Test Cases: %{11802}<br>
Test PHase: %{11158} <br>
</font></p>
The email renders OK but I see the Issue id is missing. This section from above
<p><font face="verdana"> A New SEV 1 Defect has been raised on your project.<br><br> Issue Number: %{00015} <br>
Renders as
A New SEV 1 Defect has been raised on your project.
Issue Number:
(no issue number). Is this a known issue? I have checked and %{00015} is the issue key as can be seen from the post steps section (see attached
Comments (5)
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repo owner -
Account Deactivated reporter Thanks, the two email events were in positions 1 and 2. I have moved down and published the change. I will let you know if this fixes.
Roy
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repo owner Except in very special cases, you should always keep "Creates the issue originally" in 1st position.
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Account Deactivated reporter Thanks, I can confirm fixed now
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repo owner - changed status to resolved
Great!
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If you are inserting "Send an email" post-function in Create Issue transition, move the post-function AFTER "Creates the issue originally" post-function.