We are in the process of evaluating the Workflow tool box plugin for automatic transitions.
We have been able to successfully configure the automatic closure of Epics when all its Stories get closed.
But there can be a case where in a new story could get added to this closed Epic. In this case ideally the Epic should get reopened. We tried adding “write on linked issues” when a story gets created to handle this scenario, but it doesn’t seems working. The Epic workflow is attached along. Also the post function added in the story workflow during issue create is shared.
We also tried the Issue status, Issue status (delayed), Execute transition, Execute transition (delayed) options but those doesn’t seem working.
Our Jira version is 6.4.9 Attached are the screenshots of our workflow page & post function configuration page
Request your assistance.