Condition does not work

[Natalia Zaitseva]

Hello Fidel Castro Armario We have used your add-on for creating a condition for the Issue transition but it was not worked for us. Expected result : when one of the sub-task of "Support Contract - Period" type is transitioning to "Active" status it's parent also transitioning into "Active" status Actual result: sub-task of "Support Contract - Period" type transitioning into "Active" status but parent does not transitioning into "Active" status Setup: Issue Types: Support Contract - Parent and Support Contract - Period(sub-task) Transition involved(Parent) : Pending --> Active Transition involved(sub-task): Active(Future) --> Active Condition:

PS please add to CC: [e-mail] and [e-mail]

Kind regards Natalia Zaitseva

[Fidel Castro Armario]

Hi @natalia_zaitseva,

Please, try the following changes:

1. Condition on subtasks:

   • Allow unselected issue types: CHECKED

2. Post-function for transition parent issue: here you are using other plugin's post-function. Please, remove it, and use the Copy a parsed text to a field post-function with the following configuration:

Please, insert this post-function at first position in execution order in the transition of sub-task's workflow.

Important: in case you can have parent issues without any "Support Contract - Period" sub-task, then instead of "Condition on subtasks" you should use "Boolean condition with math, date-time or text-string terms" with the following boolean expression:

count(filterByIssueType(subtasks(), "Support Contract - Period")) = 0 OR
count(filterByStatus(filterByIssueType(subtasks(), "Support Contract - Period"), "Active")) > 0

[Nataliya Zaytseva]

Hi Fidel Castro Armario

Thank you a lot - it helped and you may close the ticket

Kind regards, Natalia Zaitseva

[Fidel Castro Armario]

You are welcome.