creating subtasks on post-function throwing error on create

[Scott McDonald]

Receiving this error message when attempting to Create Subtasks based on post-function logic.

"We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file."

I'm attempting to create 15 or so subtasks and assign each task. Any chance I can send you my workflow in an email since it has employee names in it?

Thank you,

Scott

[Fidel Castro Armario]

Hi @scottjmcdonald,

You can send your workflow XML export to [e-mail].

BTW, please, ensure that post-functions "Create issues and subtasks" are inserted AFTER post-function "Creates the issue originally".

[Fidel Castro Armario]

I don't see any problem in your post-function's configuration. Please, send me your server's log file. Maybe it can give some clues about the cause of your problem.

BTW, if you are using the seed strings for Summary and Description you can directly use ^% instead of mapping the same values using getMatchingValue() function.

[Fidel Castro Armario]

Hi @scottjmcdonald,

The problem is caused by the fact that string expression for setting Assignee using function getMatchingValue() has 21 elements in the 2dn parameter string list, while it has only 20 elements in the 3rd parameter string list. The number of elements of in the 3rd parameter (i.e., list of usernames) should be at least equal to the number of elements of 2nd parameter.

I have not copy + pasted the expression because it contains real usernames.

[Scott McDonald]

thanks for verifying my input.