Assign issue depending on custom field value and let the project admin maintain the value/assignee pairs

[Karo Salminen]

I need to configure JWT to automatically assign a person depending on a custom field value, let’s say a assignee depending on a department that is set to custom field. I can surely create a post-function "Set a field as a function of other fields”, but I would like that a non-technical project administrator could manage the information related to that. Can you recommend any way to handle this? The custom field value list is not subject to frequent change.

[Fidel Castro Armario]

Hi @ karosalminen,

You can create a Project Role for each department, and assign a unique user to this project role.

Then you can use "Set a field as a function of other fields" post-function with a configuration similar to this one:

Setting rules in the example are:

a(Finance)first(usersInRole("Finance"))
a(Purchases)first(usersInRole("Purchases"))
a(Human Resources)first(usersInRole("Human Resources"))

[Karo Salminen]

Thanks! This works perfectly for a such information as department, but let's say I wanted to assign a person according to custom field that contains a numeric value and let the project admin to manage that information. For example, amount of euros. Any ideas for that?

[Fidel Castro Armario]

In that case you should use setting rules like these ones:

a[{nnnnn} < 100]first(usersInRole("Finance"))
a[{nnnnn} = 100]first(usersInRole("Purchases"))
a[{nnnnn} > 100]first(usersInRole("Human Resources"))

where nnnnn is field code for a numeric field.

In this case the value selected in parameter "Field to be checked..." doesn't matter at all, since we are only using type 2 setting rules.

[Karo Salminen]

Thanks, this is what I had in mind, but was thinking if there was a way for project admin to manage the values according which different project roles are assigned.

[Fidel Castro Armario]

You can use a project property in your project's description for each numeric value associated with each role. For example:

{Finance=10}
{Purchases=50}
{Human Resources=100}

And then use the following setting rules:

a[{nnnnn} < toNumber(projectProperty("Finance"))]first(usersInRole("Finance"))
a[{nnnnn} = toNumber(projectProperty("Purchases"))]first(usersInRole("Purchases"))
a[{nnnnn} > toNumber(projectProperty("Human Resources"))]first(usersInRole("Human Resources"))

[Karo Salminen]

This is awesome! Thank you!

[Fidel Castro Armario]

You are welcome :-)