Transition issue, but trigger post function only if checkbox checked

[Arttu Hakanen]

Hi,

I have a screen that pops up during transition. User types email body to the comment field and applies the transition and email will be sent. Is it possible to add checkbox to the screen that email post function would only work if that check box is checked?

No matter if the checkbox is checked, I still want the issue to be transitioned to another status. Just want user to choose if email is sent or not. Thanks!

-Arttu

[Fidel Castro Armario]

Simply add boolean expression %{nnnnn} = "Yes" to parameter Conditional execution in post-function "Send an email", replacing nnnnn with field code for Checkboxes custom field. I'm assuming that the only option in the field is Yes.

[Arttu Hakanen]

Thanks Fidel. I forgot to mention that I'm using different add on to send email and not JWT "Send an email". Can this still be achieved?

[Fidel Castro Armario]

Hi @arttuhakanen,

With JWT you can block the transition using a condition or a validation, but you want to execute the transition in any case.

You should contact the support of the add-on you are using for sending the email. Maybe they can help you.

Of course, you can always use JWT's "Send an email" post-function.