We installed in production and are using this plugin in one of our project workflows to link tickets upon creation based on an identical custom field value, in this case Loan Number.
However, there are two issues - 1. The tickets getting linked to the current issue are from all other projects in the instance, we would like to restrict to only the current project, I tried setting that jql up but I think I have done so incorrectly?
- The current ticket with customer request type of "general questions" should not be linked - how can I exclude the request type from the linking post function?
Again, the restriction on project and on request type are on current issue. I am attaching the entire linkin post-function config screen with the JQL/condition I set up.