Creating subtask not assigning issue to user specified

[Scott McDonald]

Hello -

I've added a post-function to create a sub-task, however, it's not assigning the ticket the users specified. It is assigning to me rather, which I don't want.

I've added a screenshot for your convenience.

Thank you,

Scott

[Fidel Castro Armario]

Hi @scottjmcdonald,

I have tried a configuration similar to yours, using JIRA 7.4.3 on JWT 2.2.37 and it works correctly.

Please, double check that user john.doe has permissions to get issues assigned in current issue's project.

[Scott McDonald]

Hello -

I have added this user to the project Admin role, which has access to every function in the project, however, the ticket isn't being assigned to that specific user on create.

I am using JIRA 7.3.1

Regards, Scott

[Fidel Castro Armario]

Hi @scottjmcdonald,

Please, Administration project role may not have "Assign issue" permission. Please, double that the project role has that permission in the specific project you are testing the workflow.

Try assigning the issue manually to user john.doe after being created. If you can, the undoubtedly it has the needed permissions.

If it doesn't explain your problem, the, please, send me your server's log file to [e-mail].

[Scott McDonald]

Hello Fidel.

I have sent the log file to the address you recommended.

Scott

[Fidel Castro Armario]

Hi @scottjmcdonald,

Sorry for the delay in my response. Your log files doesn't show anything related with JIRA Workflow Toolbox.

I don't have any clues about the cause of your problem, since I'm not able to reproduce it.

I would like to see the problem in direct. Can we have a screen-share through Skype? My Skype user is fidel100r. I will be available for the next hour, i.e., until 21:30 UTC.

[Scott McDonald]

Hi Fidel -

I don't have the opportunity to meet today - I can send you additional screenshots later tonight if that would help or we can try and schedule something tomorrow?

Thank you,

Scott

[Fidel Castro Armario]

Please, check that john.doe is the actual username of a real user (not to be confused with user's full name). Please, ensure that there isn't any typo.

[Scott McDonald]

Our requirements have changed.