Change the caption of a custom field on the fly such as a warning message during create issue transition

[Joseph Pursel]

Can I use a JWT validator to change the caption of a custom field on the fly such as a warning message when a user selects an option in a checkbox field? The warning will appear such as “Warning, you are about to create a Critical ticket that will halt all production for this system. Are you sure you want to do this? “

And then have them answer yes or no during the create issue transition. Is this possible with JWT? If so, I would like to know how to approach this as I could implement this now. Please let me know.

Joe Pursel

[Fidel Castro Armario]

Hi @amazonadmin,

Sorry, we can't show a warning message, and keep transition execution to creating issue. Anyway, I can give you the following alternative approach:

1. Add a select list field called "All production in the system will be halt due to critical priority" to create screen with options Yes and No.
2. Add a boolean validator to Create Issue transition with the following boolean expression:

%{00017} = "Critical" EQV %{nnnnn} = "Yes"

replacing nnnnn with field code for field "All production in the system will be halt due to critical priority". %{00017} is field code for Priority.

The warning message can be:

Critical issues require confirmation that the production in the system will be halt.
Confirmation is not allowed for other priorities.

[Fidel Castro Armario]

I close the issue, please reopen it if you find that provided solution is not satisfactory.