Adding watchers to issues based on projects

[Modha Khammammettu]

I use your plugin workflow toolbox and need some help on a particular requirement.

We would like to add watchers whenever a new issue is created for Bug issue type. But the watchers differ based on the project.

Ex: if a bug issue is created for projecta than usera, userb should be added as a watcher. If a bug is created for project then userx and usery should be added as watcher.

Can you please give me an idea or code snippet.

Jira version 7.1.9

Thanks Kumar

[Fidel Castro Armario]

Hi @modha,

My recommendation is to create a project role for that specific purpose (let's suppose 'Bug Watcher'), and then add "Copy a parsed text to a field" post-function to transition "Create Issue" with the following configuration:

• Target field: New watchers
• Parsing mode: advanced
• Text to be parsed: toString(usersInRole("Bug Watcher"))

Be careful to add your post-function just after post-function "Creates the issue originally".

Now, you simply have to assign project role Bug Watcher to the corresponding user in each project.

[Modha Khammammettu]

Thanks will try that..

[Modha Khammammettu]

Hi Is it possible to put a component and or value of custom field into picture as well

Projecta + componentb+ custom field value a = users added as whatever Project a + component b + custom field value a = userb added as watcher

Please let me know

[Fidel Castro Armario]

Hi @modha,

In this case you should use a totally different approach: use post-function "Set a field as a function of other fields" with a configuration like this one:

Setting rules in the example are:

[%{00018} = "CRM" AND %{00094} ~ "Component A" AND %{00017} = "Critical"]user_a
[%{00018} = "CRM" AND %{00094} ~ "Component B" AND %{00017} = "High"]user_b
[%{00018} = "CRM"]user_c
[%{00018} = "HPR" AND %{00094} ~ "Component A"]user_k
[%{00018} = "HPR" AND (%{00094} ~ "Component B" OR %{00094} ~ "Component C")]user_t
[%{00018} = "HPR"]user_w

where %{00018} is field code for Project key, %{00094} is field code for Components and %{00017} is field code for Priority.

You should have in mind that you can write only one setting rule per line, and that setting rules are evaluated in order. I expect that you will be able to understand how to adapt the example to your specific requirements.

Please, ask any question or doubt you have about the proposed solution.

[Modha Khammammettu]

It works great. Thank you.

I am using like this:

[%{00018} = "GFX" AND %{00094} ~ "XXX" AND %{00014} = "Bug" AND %{10205} = "aag"]h.kim

2 questions:

1. If I have to put 2 users as watchers instead of 1 for the same condition, can I do it. Something like

[%{00018} = "GFX" AND %{00094} ~ "XXX" AND %{00014} = "Bug" AND %{10205} = "aag"]h.kim, j.tim

2. I have something like this:

[%{00018} = "GFX" AND %{00094} ~ "XXX" AND %{00014} = "Bug" AND %{10205} = "asz"]aj.k

[%{00018} = "GFX" AND %{00094} ~ "XXX" AND %{00014} = "Bug" AND %{10205} = "rop"]aj.k

[%{00018} = "GFX" AND %{00094} ~ "XXX" AND %{00014} = "Bug" AND %{10205} = "com"]aj.k

[%{00018} = "GFX" AND %{00094} ~ "XXX" AND %{00014} = "Bug" AND %{10205} = "tbk"]aj.k

Here everything is same except my custom field value, is there a way to compress it into single line ex:

%{10205} in "asz,rop,com,tbk"

I tried to go through your examples but did not find a solution.

Thanks Kumar

[Fidel Castro Armario]

Hi @modha,

I answer your 2 questions:

1. Yes, in order to add more than one watcher in the same setting rule, you can write a comma separated list of user names.

2. You can use a setting rule like this one:

[%{00018} = "GFX" AND %{00094} ~ "XXX" AND %{00014} = "Bug" AND %{10205} in ["aag", "asz", "rop", "com", "tbk"]]aj.k

You should also check parameter "Evaluate all setting rules, not stopping at first match.".